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General Info
Royal Automotive is an automobile dealership, and is located in Vestavia Hills, Ala. It offers variety of new and pre-owned vehicles of makes, such as Volvo, GMC and Volkswagen. The GMC models offered by the dealership include Sierra, Canyon, Envoy, Savana, Yukon, Denali and XL Denali. The Volvo models offered by the dealership include C70, S40, S60 and V50. Its inventory of pre-owned vehicles includes various makes, such as Ford, Jeep, Nissan, Saturn, Toyota, Chevrolet and Buick. It assists the customers in selecting finance and insurance options. Its service department provides complete automobile maintenance programs and uses modern diagnostic machines and computerized equipment. The company carries a large stock inventory of genuine GM, Volvo and Volkswagen parts for all models.
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A+
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Brands
Buick
Payment method
financing available
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Reviews

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LS
Lauton S.

03/13/2015

Overall

I recently wrecked my custom 2010 Jetta TDI with thunderbunny package. I carefully chose Royal's body shop as my choice based on reviews of the dealership it is associated with. I assumed that since it was associated with the VW dealer they would be the best ones to repair my custom VW thunderbunny body kit. Right away they were terrible to deal with, with no contact after the car arrived at the shop, no explanation of the estimate, and not returning numersous calls. On top of all that I only sopke to a secretarty who obviously has no idea what is going on with my car. After I was assured they were getting the right parts, I double checked all the part numbers in the estimate to find out that they were going to try to put a stock bumper on the car. I told them that the thunderbunny bumper was an OEM accessory part from VW and they should be able to get a replacement but they insisted that it was discontinued and no lnger available even as an aftermarket part, a 20 second google search found two aftermarket websites that still sell them. I also found out from my local dealership parts department (I live in SC) that I can actually get one straight from VW as an OEM part after all. Needles to say I will not be having them do the body work after all. If you love your car dont use this body shop.

kyle.kennedy.92

08/13/2014

Overall
Royal Automotive

DO NOT deal with Rod Blankenship. He sold a car out from under me that I was driving 5 hours to get and then LIED several times about calling me to tell me. I confronted him per the phone about lying to me for about the 5th time and he proceeded to hang up on me. The absolute wort car salesman I have ever dealt with, I DO NOT recommend buying from Royal Automotive

Details

Phone: (205) 823-3100

Address: 3010 Columbiana Rd, Birmingham, AL 35216

Website: http://www.royalbuickgmc.net

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