AutoZone Auto Parts

I would never go back to this particular store because of the treatment I received from the manager when I needed to return/replace a defective article. I had all of the paperwork and yet he would not come out and look at the defective mdse on my car, nor would he agree to replacing it., He and the girl working with him seemed very unhappy, and I thought maybe because it was July 4th and they were upset that they had to work. Regardless, he said I waited too long and when I explained I was in the hospital he said that was no excuse and gave a personal tale of woe of his own. I felt humiliated, and left the store. As I pulled out of the lot he came chasing after me; for what, I don't know, but his attitude was so frightening to me I did not ever want to go there again. His two young male coworkers who sold me the items were exceptional, helping me buy what I needed. Sadly, the manager needs better skills to work with the public.. I only wanted what I paid for..nothing more, nothing less. Instead, I got insulted.

The district manager has called me and apologized, saying this was not normal behavior for this manager. Perhaps a bad day for him,but I don't expect that from any store I patronize.