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BBB Rating
A+
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Extra Phones

Phone: (315) 986-1171

Payment method
discover, master card, visa
AKA

American Pool Supply Inc

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Reviews

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JJ
Jim J.

05/02/2020

Overall
Selection
Service

I went to American Pool to buy a mask and was greeted by friendly staff and was shown a face mask that was very nice. it was good material and large enough with straps that you tie behind your ears or head. the young man told me they were made by a woman who had been donating them to hospitals by the hundreds. and american pool was allowed to buy some to offset the cost of the ones she was donating. They were 10.00 cash + tax which was fair for the quality. Thanks for having then. No one else has had them. Great place!!!!!

MM
Mark M.

04/30/2020

Overall
Selection
Service

I saw a big colorful sign at the end of the drive that said "we have face masks" so I pulled in hoping to get one. When I went inside there was no one in the store till a young teen came out and asked "what do you want" he didn't say this in a rude way but still came off a little rude. When I finally got to the masks They were complete Shit, The actual mask part was a nasty looking thin white piece of crap. The mask was also extremely small (would fit a toddler just fine). So I was going to buy it anyway because I was desperate and would be better than nothing; that's till I saw what they wanted 10 dollars for one!!!!!!!!! I mean I get that they are hard to come by but seriously ten dollars!!!!!!!!! I told the kid that this was outrageous and that the mask was more like a dollar or two online so I walked out with nothing. Whoever is running this operation is a complete coward/crook for selling masks if you even want to call them that (more like a piece of paper with strings). I am sure there pool business is fine and the stock of pool stuff was pretty impressive, but don't waste your time going in there for a mask.

robin.maimone.7

03/04/2013

Overall

we purchased a bulb value of 29.99 . we wanted to return since we had ended up putting our house for sale, and had the receipt. The receipt says nothing about not being able to return this. Called to speak with owner he never returned my call, and we then went into store and he was VERY RUDE, apparantly due to signs in the shop they dont allow bulbs/lamps to be returned. Even though it was never opened.

Details

Phone: (585) 872-3900

Address: 50 Commercial St, Webster, NY 14580

Website: http://www.americanpoolsupplyinc.com

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