Suehisa, Inez Hanako, DMD

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(808) 622-2633Call Visit WebsiteVisit Website Map & DirectionsDirections302 California AveWahiawa, HI 96786 Write a ReviewWrite Review

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Suehisa, Inez Hanako, DMD

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This review is related to their customer service. I really like this practice and my family and I have been patients for about 14 years. Based on the final straw with customer service, I have fired Dr. Jared and his practice as my family's dentist. They like to schedule or try to talk you into unneeded procedures, such as panoramic x-rays, because I might be interested, redoing a restoration because there is some kind known divot in the back, telling my wife she might want this dental appliance to fill in a space or diastema in her lower jaw, etc. it became somewhat if a joke within our family. They scheduled the procedures without our approval. I always thought that someone needed to make a boat payment or is going on vacation, so they would try to talk their patients into these procedures...maybe that is unfair, but that is what I thought. There is also an issue related to I believe that I was double billed for a crown, but every time I tried to meet with the accountant, she would cancel. I gave up. Also, since when does the dentist want my refund check from the insurance company? The final straw was when I was told that they would waive a fee for appointment cancellation. I wouldn't mind as that's the way it goes and I had an emergency meeting come up at work and I was trying to change the appointment in less than 24 hours. However, I had to reschedule this appointment because of staff training, the doctor's vacation days, conferences, etc. If I have to be flexible, why can't the doctor? It's crazy crap and I don't feel customers should have to take this,I look forward to seeing my new dentist that seems to be focused on good dentistry and no add-on procedures that are not necessary.

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Additional Specialties: Dental General Practice

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Extra Phones: Fax: (808) 622-4833
Location: Medical Arts Clinic
Neighborhood: Wahiawa
AKA: Inez Suehisa
Other Link: http://www.kanemarufamilydental.com
Categories: Dentists, Dental Clinics, Dental Hygienists, Endodontists, Implant Dentistry, Orthodontists, Physicians & Surgeons, Oral Surgery, Prosthodontists & Denture Centers, Teeth Whitening Products & Services
Other Information: Insurance: Delta Dental PPO, Delta Dental Premier

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Phone: (808) 622-2633

Address: 302 California Ave, Wahiawa, HI 96786

Website: http://www.kanemarufamilydental.com

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Suehisa, Inez Hanako, DMD

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