Reviews
12/10/2011
Save your money and go to Bistro 157 down the street or Bon Femme on the square. It's the first time we walked out before we even ordered our meal. The young waitress came to our table in the first 10 minutes we sat down to tell us all the things they were out of. We asked to talk to the manager. We are regular Downtown diners..all 6 of us that were in the party. The manager came to our table and basically, in a very aggressive manner and harsh tone, told us to just order something else basically. A quality establishment/manager would have immediately first apologized and then offered maybe a free round of drinks for the inconvenience or maybe say, "How about we pick up a free dessert"...Right? He didn't. Then we also spoke to the owner on the way out..same response. That was all their choice: to let 6 people leave their table rather than to keep their customers. In this day and economy when there are so many other great places on the square to eat, you have to be a bit more considerate of the customers. It's just common sense. Restaurants like this in small towns only survive through word of mouth and networking. I worked in the hotel industry for many years as a young woman. You don't treat customers this way. A lesson learned by the restaurant...They won't be there very long if this is the way they feel a restaurant should be run...especially when they ask the prices they do...people will make their own decisions.
Details
Phone: (219) 510-5428
Address: 69 Franklin St, Valparaiso, IN 46383
Website: http://www.parearestaurant.com
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- Other Information
Price Range : Average
Takes Reservations: Yes
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