Reviews
12/11/2016
Baxter's gave my family and I the absolute WORST customer service I have EVER experienced. My mother chose the location for our family to convene after her college graduation. There were about 20 of us and we had one waitress who wasn't up to par as far as dealing with large groups. My stepdad's plate came out 12-15 minutes after everyone else's and when we asked the waitress for the manager.. the manager never felt the need to come out and speak with him about it or apologize as the real reason his food was late was because it was simply "forgotten" but the waitress didn't even give us a disclaimer. She never came back to ask us for refills, we had to ask her.. TWICE. Also the food was bland in my opinion. Oh and the checkout process.. Sheesh. Took 40 minutes to pay as our waitress messed up most of our checks three different times. We asked to speak with the manager about 4-6 times and Heather (the manager) never felt the need to come out and speak with paying customers. We also asked 3-4 other employees to have the manager come out and they all had the same excuse of, "she's busy on the computer fixing you all's checks but we will grab her and she will be right out". She literally never came out. NEVER. I am still appalled at how they treated my family and I. There was another large party in the restaurant and they were receiving immaculate customer service. I would say it was racial profiling but you can never be too sure about these things. Nonetheless this restaurant will never see a dime of my families money again and we will be sure to spread the word avidly.
07/09/2009
I can't believe your review! Wow! I think Baxter's is one of the best restaurants downtown! I've been going there since the mid-70's and when I find myself downtown for business, I usually schedule my appointment around lunch time just so I can go there. They have really great food, and the service is usually pretty good.
Maybe next time you go there you'll be in a better mood....
05/13/2009
The service is so-so and so is the food. When I go out to eat, I want to get my money's worth. I don't leave Baxter's feeling like I have spent my money well, more like depressed because I could have made a better lunch for myself. It is convenient to downtown but I would have liked more choices for a lunch menu.
05/12/2008
Provided by SuperpagesJust ate at this establishment and had the enchilada's. The filling was mostly fat with a small amount of meat. The beans and rice were good but for $8.00 bucks I expected better. Won't be eating here again!!!
08/22/2007
Provided by SuperpagesHighly recommended !!! I planned a rehearsal dinner from NC. Baxter and his staff were terrific to work with and very accommodating! The food is excellent ! I would do it all over again! What fun! Thanks Baxter and staff for a great time and memories!
Details
Phone: (918) 585-3134
Address: 717 S Houston Ave, Tulsa, OK 74127
Website: http://www.baxtersgrill.com
More Info
- General Info
- Baxter's Grill, located in Tulsa, Okla., offers a variety of American cuisine, traditional fare and signature dishes. The restaurant s interurban grill provides personalized service for all kinds of occasions and can accommodate more than 120 people with a hors d'oeurve style setting. Its banquet room is available for a full-service lunch or dinner featuring a 52-inch television, VCR, DVD, microphone and a sound system. A smoke-free establishment, Baxter s menu include appetizers such as stuffed mushrooms, toasted artichoke hearts, bruschetta, breaded mozzarella, pesto cream cheese spread, Espinaca Queso, a variety of salads including Cajun chicken salad, chicken parmesan Caesar, smoked trout and spiced walnut, steamed vegetable plate, sandwiches and burgers, a variety of pastas, Cajun chicken quesadillas, sour cream chicken enchiladas, urban fajitas, desserts and beverages.
- Email Business
- BBB Rating
- Extra Phones
Fax: (918) 585-3913
- Payment method
- discover, master card, amex, visa
- Price Range
- $$
- Neighborhood
- Downtown Tulsa
- Other Link
- Other Email
- Categories
- Other Information
Cuisines: Caterers, American, Take Out
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