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Today: 10:00 am - 2:00 pm
Tomorrow: 9:00 am - 5:00 pm
35 Years
in Business
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- Payment method
- amex, discover, mastercard, visa, all major credit cards
- Category
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Price Range : Average
Reviews
08/27/2013
Provided by SuperpagesImpressive flowers, I'm not really good with flowers but my girl friend love it so much.
I called in to place an order. I was told by a man who worked there he could not help me and hung up on me. Maybe this man misunderstood what I was saying so I tried calling back and he let the phone ring for over 5 minutes. (I just left it on speaker while I shopped at a different florist)
Finally he answered then hung up right away. I called back again, then he answered and said he thought I was trying to "tweet" something on the internet. I told him I would like a custom order (something they provide as an option) and asked "do you have different color options available?" "Could I replace a yellow flower with a orange flower?" He said "No, you can't do that online." I said "I understand and that is why I am talking to you." He yelled and I quote "I DON'T HAVE TIME FOR YOU FLORIDA FREAKS!" and "stop calling here I don't want to help you" then hung up on me again.
Now I needed to know who this person was and how to report this obscene behavior and quite possibly the worst customer service experience of my life. He let the phone ring for even longer then 5 minutes this go around to finally answer and say "Kodi, I told you I don't want to help you, so if you call this phone again I will call the police and report you for harassment" I asked "I would like to speak to a manager or owner..." then he cut me off and said HE WAS THE OWNER! FOR OVER 25 YEARS!
I'm sure he wont do this to YOU now that this is all over the internet but remember when you are looking at him and he is looking back at you that you are just a FLORIDA FREAK to this man. If you want to say that I am not telling the full story I will leave you with this tad bit of information... I work as a customer service agent for one of the largest telecommunication providers in the world. It is my job to provide excellent customer service even if customers are yelling at me. I do well at this job because I am patient, understanding, and helpful. I just wanted some orange daisies for my fiance's baby shower and got treated like this.
07/28/2013
Provided by SuperpagesI called to place an order for my fiance's baby shower. I asked if I could "tweak" a bouquet I liked online. He said he could not help me then hung up. I thought there might be a misunderstanding so I called back. He stated "I don't help people TWEET things." I said "Sir, I asked if I could TWEAK as in replace a yellow colored flower with an orange colored flower." He then stated "I DONT HAVE TIME FOR YOU FLORIDA FREAKS!" said some more things and hung up. I HAD to know who this was to report this. I called back to which the man answered and said "Kodi, I dont want to help you and if you call this phone again I will report you to the police for harassment" I asked "who is the manager or owner?" HE STATED HE WAS THE OWNER!!! FOR OVER 25 YEARS! Think of this when you want to order from here. You are just a FLORIDA FREAK to this guy. Maybe if I was Brad Pit he would change his tone. Check the reviews from other websites before buying.
01/23/2013
Provided by SuperpagesFlowers here were like freshly picked, really nice and perfect for events.
09/09/2012
Provided by SuperpagesGorgeous arrangement, fresh and long-lasting, excellent service, delivered on time. Ordered an arrangement in memory of my mom's passing. It was a beautiful tribute. Made my dad very happy. Church members commented on its exceptional beauty. Thanks, James!
04/15/2011
Provided by SuperpagesGreat shop! I've gotten several arrangements from them. All the fresh flowers lasted a long time. My Valentines flowers lasted over two weeks! I will definitely buy from them again!
04/08/2011
Provided by SuperpagesI recently visited friends in New Tampa and came across a great find in Beverly Hills Florist. I was welcomed with wonderful customer service and was provided with detailed options for my floral order. The establishment was very well decorated and had an array of displays on hand showing some of the floral work. The owner was actually on hand and after having a great conversation about my visit and touring the Tampa area he agreed to be a sponsor for my child's travel basketball team when they arrive in Orlando this summer for a tournament. Now, that's good business!. My friends called once they received the flowers and were very happy with them. They have since made several visits to Beverly Hills Florist and are now regular customers. Great establishment! I would definately recommend a visit. It will only lead to many more.
Details
Phone: (813) 973-3000
Address: 19651 Bruce B Downs Blvd, Tampa, FL 33647
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