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        General Info
        Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Westfield Fashion Square offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture in select stores. Plan your visit to 14000 Riverside Dr Sherman Oaks CA 91423 today!
        Email
        Extra Phones

        Phone: (818) 501-3820

        Brands
        Lenox
        Payment method
        visa, cash, check, financing available, master card, all major credit cards, amex, apple pay, company card, debit, discover, paypal
        Neighborhoods
        South Valley, Sherman Oaks
        AKA

        Toys R Us at Macy's

        Other Links

        http://www.macys.com

        https://www.macys.com/s/toys-r-us

        http://l.macys.com/sherman-oaks-ca

        https://l.macys.com/sherman-oaks-ca?y_source=1_NjkyODU5LTQ2Mi1sb2NhdGlvbi53ZWJzaXRl

        https://l.macys.com/sherman-oaks-ca

        Categories
        Department Stores, Children & Infants Clothing, Clothing Stores, Housewares, Men's Clothing, Women's Clothing
        Other Information

        Parking: Garage

        Bike Parking: Yes

        Wheelchair Accessible: Yes

        Price Range : Average

        Reviews

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        AR
        Alicia R.

        12/18/2017

        Overall
        Selection
        Service

        I am so disappointed by Macy's customer service. They have no remorse for people what so ever. I'm a 24 year old single woman working minimum wage. I worked over a year to save up everything I could to buy my mom a gift. And I feel like my hard work has gone down the drain!! There is no fairness what so ever with Macy's. I spent over $4,100 to buy my mom a diamond tennis bracelet. My first thought is to go to Macy's because I know I'll get my moneys worth. But NOO! They are THIEVES after 3 months the bracelet looks so dull, it totally lost its shine. I went ahead and compared older jewelry that hasn't been polished/ cleaned for over a year. And the older jewelry looked newer than the bracelet I bought. I went to the store and explained to them what happened. But no one wanted to help. I spoke to the manager of the jewelry department, and the store manager and they had no sympathy what so ever. I am even willing to meet them in the middle and just get store credit! Its such a shame that I had to experience this and lose all this money, after all my hard work and thinking I can trust Macy's products. My family and I have been such loyal customers to Macy's all these years. I would advise anyone who intends to buy jewelry at Macy's to NOT buy anything from them. Unless you want to buy POOR QUALITY JEWELRY for high ticket prices.

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        Details

        Phone: (818) 788-8350

        Address: 14000 Riverside Dr, Sherman Oaks, CA 91423

        Website: http://www.macys.com