The Soda Shop

I've never had such a bad experience in a print shop. As a new business, I thought they would be committed and accommodating to their customers. Instead I was treated like an annoyance. I came in wanting to make a few digital prints. After setting my files up on the one computer they have available to customers - which is very old and kept crashing - I had help from a fairly nice employee to get them printed. All the prints were extremely dark and muddy, and the woman who owns the shop threw a fit when I wanted to reprint them. She told me she had other things to do and couldn't spend all her time making my prints look good. She made me feel like I had shown up specifically to waste her time - not a good attitude to have in a new business. It's crucial to have a good print when trying to present artwork to clients, and I tried to make myself clear on this. I was told that they had more important things to do and I should probably just give up on my prints since they didn't have printers good enough for them... seriously? The reason I go to a print shop is to have access to higher quality machines and the expertise of the employees. Apparently The Soda Shop has neither of these things, and I will never be taking my business there again. How could you tell a client to leave because your personal prints are more important than their business? I'm still reeling from this experience. My work is NOT unprintable, I've had it done no problem at other places, you can see it at www.andypugh.com