More Info
- General Info
- Fitness 19 is a health club chain that provides cardio, strength, and free weight equipment in family-friendly facilities. With month-to-month membership, personal training, and challenging group classes, everyone can find an option to suit their fitness needs.
- BBB Rating
- Payment method
- mastercard
- Neighborhood
- Alum Rock
- Amenities
- Cardio Equipment Circuit Training Free Weights Personal Training Lockers
- Other Link
- Categories
Reviews
The first thing you expect from a business is to open on time. They are supposed to be open at 5am on weekdays. I've joined on April 29th and started going to the gym at 5am the following day. Everyday from April 30th to May 2nd, the opener is either running a few minutes late or running from the parking lot 2 minutes prior to 5am and actually unlocking the doors at 5am. May 3rd is particularly awful. They opened the doors at 524am. There were about 17 of us waiting outside and some couldn't wait and just left. I wrote on their facebook wall that day and the owner called me and assured me that this will never happen again. Well guess what, on May 9th, the doors were unlocked at 502am. On May 14, the doors were unlocked at 531am. May 15th, unlocked the doors at exactly 5am and we even had to hold the doors open for the person behind us since the doors were not fully unlocked. The opener probably gets there on time (445am according to owner) once a week, the rest of the time, she is late or unlocks the door at exactly 5am.
This location is fairly clean and the staff are friendly.
My conclusion, if you are a morning person and wants to get in this gym at exactly 5am, it is not going to happen. I know the membership is cheap but this doesn't mean that they can open whenever they feel like it.
Oh and they keep deleting my wall posts on their facebook page.
Thank you very much for taking the time to review our business. Your input, and the feedback from all of our members is vitally important to us, as we always want our members expectations to be met. Please provide your contact information privately at 270sanjoseca@fitness19.com at your earliest convenience so that we can address your concerns. Thank you.
Details
Phone: (408) 272-1919
Address: 3000 Story Rd, San Jose, CA 95127
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