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05/08/2018
just now
I took my wife's kia to get it checked for abs,hill assist and traction control lights being on. All I wanted was for the vehicle to be checked. 3 hours later they tell me the car is fixed and they were open recalls. Great they fixed my problem and something else with the kia transmission. I leave grateful everything is ammended. I head to work for the remainder of the day. As I'm leaving work I notice my kia is acting up and the starter is spinning and not starting and some noise in the engine. I'm thinking odd so I head home. Once I get home the vehicle is having problems starting. I call kia and let them know what going on they said mo problem bring it in and well take care of it. I show up the next morning at 730 they take the vehicle to get checked no updates for 4 hours. Finally someone comes to talk to me to let me know the starter is going out. They had the kia in their possession and I had no problems prior to them working on it and start blaming me when all I wanted was my car fixed. They offered to fix it for the high price of $500. Here's what's not right and I hope you be careful when getting your car serviced at this location. I had no ignition problems prior to taking the car in now I have a problem. No one took accountability for the error they made at kia. I feel like I was cheated by world car kia and I would not reccomend or ever purchase another kia. You should have taken care of your customer and I hope who ever reads this thread lightly on doing business with world car kia as it seems they are out to ruin your vehicle. I now have a problem vehicle over the wrong doing of your service department.
Details
Phone: (210) 735-6001
Address: 4220 Fredericksburg Rd, San Antonio, TX 78201
Website: New and Used Kia in San Antonio
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