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all major credit cards, check, debit
Neighborhoods
River District, Downtown Rockford
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Reviews

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TB
Tammy B.

10/16/2016

Overall
Expertise
Facility
Service

I was extremely dissatisfied with my service this time. I took my golden retriever in to be groomed at 9am Yes she had knots and really needed groomed. She is a well mannered dog. We dropped her off and I stated just cut half of what's there off. If you need to trim some spots a little shorter due to knots fine. I called at 2pm to see if she was done the lady said no I asked if 5 would work she was very happy to have the time. I arrived at 5pm she had my dog on the cutting table and was not compete. She was on her cell phone complaining about this and that while never once greeting us and she did not know that was my dog. She griped for 20 minutes while using one hand to cut my dogs hair, then got off and finally came and told me lucky had more work than she expected. My dog is Cassie. She then went on with the other lady had already washed her and had her drying before she saw her. She lied, I dropped Cassie off and she was coming in the door at 9. My dog is completely bald on her belly and butt. She is not blended on her butt or sides. I don't think anything was removed from her chest, neck or ears and tail. What a waste of money!!!! I will not recommended nor go back. Horrible customer service and horrible trim job.

KL
Kathy L.

01/30/2014

Overall
great find!

this girl knows her stuff! did an awesome job on my very uncooperative little puppy. he was happy and looked darling when I picked him up. place looked clean and well kept. all the animals there seemed happy! love them.

bella7564

03/30/2013

Overall
Your Pups Must Try This Out !!!

Originally went because of location. Keep going back because of the way they treat your pups and they do a great job. They also work hard to schedule a date and time that works for you. They have a penned area in lobby area (enclosed with a white picket fence) where dogs who get along can wait for you when they are finished. They also have other dogs in the open area behind the counter. It's nice to know your dogs are having a good time while they wait. I have a cocker spaniel and a lab mix. They do a really nice job with both. I highly recommend them. Try it. You'll see :)

Details

Phone: (815) 229-7297

Address: 130 N 1st St, Rockford, IL 61107

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