Saved to Favorites

(585) 467-1129CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1134 Titus AveRochester, NY 14617Write a ReviewWrite Review

More Info

General Info
Overview of Urbanski Insurance Urbanski Insurance has been an important part of insuring the community of Rochester since 1982. President Stanley Urbanski has been saving people money by closely analyzing every policy he views. By utilizing the 11 companies that Urbanski Insurance represents, Stanley has been able to save money on 95% of the policies he analyzes. You will work with a kind, knowledgeable staff who not only will be looking to save you money, but also to set the coverages you and your family need.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (585) 338-7492

Fax: (585) 338-7492

AKA

Urbanski Insurance Inc

Other Email

Categories
Other Information

Parking: Lot

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
MM
Michelle M.

12/20/2017

Overall
Expertise
Professionalism

Worst customer service I can not even believe how this guy speaks to his PAYING customers. well he is really good at one thing pushing his customers away I now have new insurance and am very happy with it.

MS
M S.

05/12/2017

Overall
Expertise
Professionalism

Great prices. Professional. Very helpful.... I appreciate that they shopped around until they found the very best policy. Highly recommended.

MV
Michelle V.

11/04/2016

Overall

very helpful and best prices around town! Saved lots of money while supporting local small business owners. Love that they speak several languages in the office! I read some of the reviews and it is unfortunate that people only like to post negative comments. This owner has worked very hard his entire life to build his own business.

mrod1980
Edited: 09/27/2016
Overall
horrible

Worst customer service!! If you are 1000% sure you'll never have to file a claim then this is your company but god forbid you ever need them they will call you and tell you to get a new insurance company. They will ask you to drop them Bc they don't want you. We had a house fire and the owner called and didn't ask if anyone was ok or anything.. His words were "find a new insurance company Bc we don't want you"
Buddy accidents do happen

JP
Jen P.

05/14/2014

Overall

Worst insurance company I have EVER dealt with in my entire life! They gave me an insurance quote for a certain amount, when it came out of my bank account, it was more money than what I was told.. I asked about it and they told me there was nothing they could do about it. When my husband talked to the owner.. he was very rude very disrespectful and very arrogant! He raised his voice with my husband - he has NO customer service whatsoever! The lady, Zijada that I had to deal with is the one that gave me the wrong amount for my policy. She did not know what was going on with anything! It is a HORRIBLE insurance company with horrible people working there. I would never do business with them again, nor would I ever recommend them! If I could, I would give them a negative star rating!

Overall
Urbanski Insurance came to my ...

Urbanski Insurance came to my place of business and tried to pitch their insurance quote to me. When i told him that i needed time to think about it Mr Stanley Urbanski kept uncomfortably pushing his quote. I therefore gave him my hand to shake good bye and he refused it while chew gum so loud that the customers outside my office heard him. Sounded like a cow masticating on hay. I also told him to be more respectful of future clients and kick his small behind out of here..... do not know him from a hole in the wall but he left a bad first impression..... feel sorry for his clients.

Details

Phone: (585) 467-1129

Address: 1134 Titus Ave, Rochester, NY 14617

Website: http://www.urbanskiinsurance.com

People Also Viewed

View similar Insurance
Suggest an Edit