More Info
- Extra Phones
Fax: (585) 265-3291
- Payment method
- mastercard, visa, all major credit cards, discover
- Location
- PO BOX 907 WEBSTER NY 14580
- AKA
Choice one Disposal
- Category
Reviews
03/14/2016
Customer service is awful. I simply called regarding my bill which came a month early only after 2 months of service the secret at seemed extremely bothered to have to answer a phone to begin with let alone assist a customer. She was of no help! I am switching to ALs they have great reviewes & have better prices .
08/10/2015
Worst customer service ever. Not members of BBB. Rude customer service. Inconsistant service. Changed to WM. The owner Joe does not return calls. Avoid this company!
12/02/2014
I never right reviews but for a year this company has failed to correct my credit card information. So ever 3 months I call. I asked why this is going through they told me my card. So I read them the numbers they didn't have the right numbers. After we fixed that still would get denial letters which my credit card carries zero balance. I ask them to run the card it gets declined so we go over the number and I ask them to run it again and it's a miracle it works. So I ask for them to make sure to pick up my garbage this week and they tell me I will have to pay a fee of 15 dollars. Are u kidding me there's nothing wrong with the card it either your system or again you input the wrong card numbers. So I tell hell it's not me its you and she tells me that I have a bad attitude and hangs up on me. She's the only manager other than the owner and I called him 6 days ago and left a message and he hasn't returned my call. Something isn't right with this garbage company. So whoever gave them 5 stars your lucky. The owner isn't a his business at 10am on a Tuesday thats just sad. Good luck choice one you need it.
11/22/2014
I don't write reviews too often, but I figured I would for these guys. Their prices are competitive and I like how you can set it up where they charge your credit card every three months. Not only is it convenient, it's great that I don't have to think about it or waste a stamp. Additionally, I'm able to get points on my credit card. They always pick up everything; even if I have a lot of recycling, they never give me grief about having too many boxes out there. A+!
Details
Phone: (585) 265-4299
Address: 35 Deep Rock Rd, Rochester, NY 14624
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