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Best Choice Disposal

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(4)
CLOSED NOW
Today: Closed
Tomorrow: Closed
Years in Business icon
12 Years
in Business
(585) 265-4299Call
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Map & DirectionsDirections35 Deep Rock RdRochester, NY 14624Write a ReviewWrite Review

More Info

Extra Phones

Fax: (585) 265-3291

Payment method
mastercard, visa, all major credit cards, discover
Location
PO BOX 907 WEBSTER NY 14580
AKA

Choice one Disposal

Category

Reviews

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CS
Crystal S.

03/14/2016

Overall

Customer service is awful. I simply called regarding my bill which came a month early only after 2 months of service the secret at seemed extremely bothered to have to answer a phone to begin with let alone assist a customer. She was of no help! I am switching to ALs they have great reviewes & have better prices .

Overall

Worst customer service ever. Not members of BBB. Rude customer service. Inconsistant service. Changed to WM. The owner Joe does not return calls. Avoid this company!

ED
Eric D.

12/02/2014

Overall
Owner doesn't return calls staff hangs up on you when they are at fault.

I never right reviews but for a year this company has failed to correct my credit card information. So ever 3 months I call. I asked why this is going through they told me my card. So I read them the numbers they didn't have the right numbers. After we fixed that still would get denial letters which my credit card carries zero balance. I ask them to run the card it gets declined so we go over the number and I ask them to run it again and it's a miracle it works. So I ask for them to make sure to pick up my garbage this week and they tell me I will have to pay a fee of 15 dollars. Are u kidding me there's nothing wrong with the card it either your system or again you input the wrong card numbers. So I tell hell it's not me its you and she tells me that I have a bad attitude and hangs up on me. She's the only manager other than the owner and I called him 6 days ago and left a message and he hasn't returned my call. Something isn't right with this garbage company. So whoever gave them 5 stars your lucky. The owner isn't a his business at 10am on a Tuesday thats just sad. Good luck choice one you need it.

SO
Shawn O.

11/22/2014

Overall
Reliable Service

I don't write reviews too often, but I figured I would for these guys. Their prices are competitive and I like how you can set it up where they charge your credit card every three months. Not only is it convenient, it's great that I don't have to think about it or waste a stamp. Additionally, I'm able to get points on my credit card. They always pick up everything; even if I have a lot of recycling, they never give me grief about having too many boxes out there. A+!

Details

Phone: (585) 265-4299

Address: 35 Deep Rock Rd, Rochester, NY 14624

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