More Info
- General Info
- * Domestic & Japanese Specialist * Check Engine Lights * Dealer Required Scheduled Maintenance * Factory & State Licensed Technician * Tune Up, Transmissions, Clutches, Brakes * Smog & Test & Repair * Electrical Repair * Same Day Service * Early Bird Drop Off Service
- Payment method
- debit, master card, visa
- Location
- 2 Blocks South of Dam Road
- Neighborhood
- North and East
- Other Link
- Category
Reviews
05/09/2009
I have had both my car and my wife's car worked on at this facility. I had a couple of things with my car that to me seemed to be very major problems. After the mechanic diagnosed the problems, he told me they were minor and repaired them at once. I so appreciated his honesty and integrity in dealing with my car and my wife's car. I feel he not only did a great job but saved me a lot of money. Would certainly reccomend this business to anyone.
01/05/2008
I received service in late 2007, I had a simple alternator installation (two bolts and the wiring harness $130)The owner/mechanic did not plug in the wiring harness completely. While I was their waiting (he took the entire 1 1/2 labor to complete), another customer came back with some issue of him not completing, I heard the owner/mechanic say, "Oh yea, I forgot that." It's awful suspicious, I'm not sure if he's doing this on purpose or he's getting old and forgetting. In any case, it cause me engine failure and no lights while I was driving one evening....Dangerous!!!!!
OK, ANYTHING IS POSSIBLE BUT IN ALL FAIRNESS WE AS A BUSINESS MAY NOT BE PERFECT BUT AT LEAST GIVE US A CHANCE TO CORRECT ANY PROBLEMS, FIRST HOW ABOUT A REPAIR ORDER NUMBER SO WE CAN SEE IF THIS COMPLAINT IS REALLY POSSIBLE, SECOND A PHONE CALL TO OUR SHOP WOULD BEEN THE RIGHT THING TO DO, THEN IF WE REFUSED TO CORRECT THE PROBLEM A BAD REVIEW WOULD BEEN A CORRECT THING TO DO BUT WE RECIEVED NO SUCH PHONE CALL AND THERE ARE ONLY THREE PEOPLE WORKING HERE. WE HANDLE ALL COMPLAINTS AS A MAJOR PROBLEM AND WORK HARD TO FIRST NOT HAVE ANY AND SECOND TO MAKE SURE CUSTOMERS ARE TAKEN CARE OF
Details
Phone: (510) 232-2277
Address: 13052 San Pablo Ave, Richmond, CA 94805
Website: http://www.cars.procarcarezone.com
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