Roy Brown's Auto Service

Don't take you vehicle here and expect good service! My vehicle would quit running after a short while whether going down the road or sitting in the driveway. I took the vehicle to Roy Brown Auto at the intersection of NE 4th St and Monroe Ave. NE. Big Mistake The old woman at the counter is forgetful and the mechanic doesn't seem to know what he's doing.

They told me what they thought was wrong and said I needed a few parts and the work would cost almost $700. It cost me over $120 just to have them look at the vehicle. I came home an replaced the parts they said were bad. It took half an hour to replace the parts. The vehicle still stops running just like it did before I took it to the shop. I called the shop to see if they would take another look at the vehicle. They said they would look at the vehicle again. They put me off for a week then said I could bring the vehicle on Friday. They had the vehicle all day Friday, I asked the old lady at the front desk if they would leave my vehicle outside so I could pick it up after hours, she said fine no problem. When I got to the shop, my vehicle was still in the shop. My guess is they didn't like my disagreeing with them on the truck so they thought they wuld teach me a lesson by leaving me without a vehicle all weekend long!

There was no emergency number to call, they left me up a creek with out a paddle!

Don't take your vehicle to Roy Brown Auto, They are very inept and FORGETFUL.