More Info
- General Info
- Bell Tower, based in Wyomissing, Pa., provides salon and spa services and a store. It offers a wide range of spa services, including skin care, facials, foot care, hand and nail care, make up, peels, massages and waxing. Its salon services include haircut, shampoo, coloring, highlights and perms. The store at Bell Tower, provides products from a wide range of brands, such as Bumble & Bumble, Yonka of Paris, Diptyque, Comptoir Sud Pacifique, NARS Cosmetics and Acqua di Parma. Bell Tower also provides gift certificates and salon packages for its customers and their families.
- Email Business
- Extra Phones
Phone: (610) 372-0236
Phone: (610) 372-1310
Phone: (610) 372-1289
Primary Phone: (610) 372-1310
Fax: (610) 372-5023
- Payment method
- visa, discover, all major credit cards, mastercard
- Categories
- Day Spas, Beauty Salons, Coffee Shops, Hair Stylists, Massage Services, Massage Therapists, Medical Spas, Nail Salons, Skin Care, Spas & Hot Tubs, Tanning Salons
- Other Information
Parking: Free, Private
Wheelchair Accessible: Yes
By Appointment Only: Yes
Bike Parking: Yes
Reviews
01/19/2014
I've been to the Bell Tower many times but lately everything seems to be getting messed up. They booked the wrong amount of time for my massage, booked me for the wrong massage, used the wrong oils and overall have just had poor customer relations. The people who work at the desk are stuck up and try to help you the least amount possible. They never take any responsibility for anything. I complained about not getting my facial that was included in one of the massage specials and they told me they would honor the facial and call me back to schedule a date. When I called questioning about when I was to get my facial (since I paid for it! ) they pretended to have no idea what I was talking about and didn't do anything to correct the issue.
Every time I book a special they use the unscented oil (probably because it's cheaper) when I specifically request their special of ginger oil. You have to check about every small detail with the masseuse or you will not get what you paid for. The last massage I had was very fast paced and actually made me more stressed by the end. It was almost as if they were ticked for having to do their job and were trying to do the worst job possible. The girl was nice but did not know how to give a relaxing massage. I felt as though I was man handled. To top it off they used the wrong oil again for their special! When I said something they told me that the oil didn't really have a scent anyway. That's false advertising!!!!
WILL NOT GO BACK!
Details
Phone: (610) 372-6379
Address: 18 State Hill Rd, Reading, PA 19610
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