Penn Hills Automotive

I purchased a car from them in July of 2017, the car was very overpriced but I bought it with his guarantee that he would fix it for little to no charge every time something went wrong with it. Every single month I had this car in his shop to fix something wrong all except the month of October. And every time I paid him for the work he did on the car. In late September I brought it to him stating the car needed new Brakes and just some routine maintenance, he shrugged it off told me everything on the car was fine. A couple weeks later I'm driving to work with my son in the car and my front brakes completely fall off my car and I almost was in a deadly accident. At the same time I had a belt brake my rotors were completely done for as well as the water pump. After being told that the car was fine and having the brakes fall off of my car decided to take it else where. I brought it back to him in November to put in the water pump that I went and purchased and I discussed my issues. He apologized and told me to always bring it to him. So now we're in December of 2017 and Im driving home with my mother, boyfriend, and my son in the car and as I'm turning on a VERY busy interstate my car completely dies and won't start. There's cars beeping and speeding around my car and I'm completely terrified. Now I have just spent over $300 in towing to get my car towed to this mechanic and I bring it to him and he tells me the motor and engine is junk. The cars trash. I become upset stating that I still owe money on this car and now I'm head up in it. His solution is handing me the keys to a 97 Saturn with 200k miles on it and still wanting me to pay $1700 for that car even though my car is an 06 Pontiac with less miles and I have already put over $3000 into my car. When I told him I won't accept a car of lesser value than my car he told me its my fault I beat the car up in 6 months time and he doesn't care it's not his problem. Absolutely ridiculous and unfair

DO NOT BRING YOUR CAR HERE!!!!! VERY unethical, will up sell you on everything...

My wife brought my Jeep to these guys for inspection, as she had used them before. They estimated $1,300, which included replacing 4 ball joints. I said no thanks, and rolled over to C+S Auto, asked him to inspect it, and let him know that PHA said I would need ball joints. The guys at C+S told me that the ball joints were in fact fine!



So glad I got a second opinion! Penn Hills Automotive just lost 2 customers for life.