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03/06/2017
Provided by SuperpagesI called because my order was taken incorrectly and I wanted to come back to change it. The server on the phone was extremely rude about it and told me it was MY mistake and she didn't know what I wanted her to do about it. I proceeded to talk to another server, she was just as rude agreeing with the FIRST rude server. THEN, the owner gets in the phone and expresses that the rude service was okay and he can't confirm that I said I wanted chili so the server was right. I tried to explain to him that the food was not the issue. It was the customer service that I received when I called. I told him I eat there all the time and I don't appreciate how I was being talked to. He told me I can take my service where ever I wanted to if I don't like the service. Clearly this place does not care about their customers being respected or losing service over rude servers.
Details
Phone: (248) 960-9175
Address: 31120 Beck Rd, Novi, MI 48377
Website: http://nationalconey.com
More Info
- Payment method
- amex, all major credit cards, master card, visa
- Price Range
- $
- Neighborhood
- Novi
- AKA
National Coney Island
- Other Links
- Categories
- Other Information
Cuisine: American
Bike Parking: Yes
Drive Through: No
Outdoor Seating: No
Takes Reservations: No
Wi-Fi: No
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