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Store
ATM
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- amex, discover, master card, visa, debit
- Neighborhood
- New Albany
- AKA
Circle K Stores
Circle K #4700081
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Reviews
06/02/2011
Stay away! Not professional by any means. Employees can't seem to follow requests. Clerk assumes she is right and accuses customer of saying one thing when she herself said something differently. The pumps aren't labled correctly. First a sign needs to be put on the pumps stating Pre-pay or credit card ONLY! Not one! Clerk should not assume customer wants a certain grade of gas - need to ask customer first and truly listen to the customer instead of assuming she thinks she knows what the customer wants. On the pumps - they are labled as REGULAR/ V-POWER/ PLUS. When the clerk asked me the 2nd time which gas I wanted - I stated I wanted the middle one (which shows on the pump as V-Power). I go back out for the 2nd time to try and get my gas and again the pump isn't working. I went back inside and the clerk said I said I wanted the middle one - I said "Yes, I did", but it isn't working. The clerk assumed I wanted the Plus - because on the sign 30' up in the air, it shows the middle one as Plus. I'm standing under the canopy and all I see is the middle gas on the pump as V-Power. So here I am now out $80 and still no gas ($40 each time the clerk messed up in choosing the wrong grade of gas for me.) I asked for my money back and all I got was "Well, it should be back on your card tomorrow." Should - what is that suppose to mean? I still have no gas and they are sitting there with $80 of my money and won't refund it to me. So when I say "Stay Away - I really mean Stay Away from this place).
Details
Phone: (812) 949-7391
Address: 2104 Grant Line Rd, New Albany, IN 47150
Website: http://www.circlek.com
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