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General Info
Our hotel in Naperville, IL is located off of I-88 in the Chicago metro area. The hotel offers a convenient location and is minutes away from downtown Naperville. We are only 5 minutes away from the Chicago Premium Outlets and the Naperville Riverwalk. The Fairfield Inn & Suites Chicago Naperville/Aurora is an easy commute to downtown Chicago and the O'Hare Airport. Our hotel offers all the modern amenities to maintain your routine including free Wi-Fi and free breakfast.Our hotel in Naperville, IL is located off of I-88 in the Chicago metro area. The hotel offers a convenient location and is minutes away from downtown Naperville. We are only 5 minutes away from the Chicago Premium Outlets and the Naperville Riverwalk. The Fairfield Inn & Suites Chicago Naperville/Aurora is an easy commute to downtown Chicago and the O'Hare Airport. Our hotel offers all the modern amenities to maintain your routine including free Wi-Fi and free breakfast.
Email
Extra Phones

Fax: (630) 548-0966

TollFree: (800) 535-4028

Phone: (630) 548-3515

Brands
Fairfield
Payment method
amex, master card, visa, cash, discover, debit, diners club
Neighborhood
Country Lakes
AKA

Fairfield Inn & Suites by Marriott

Fairfield Inn & Suites by Mariott

Fairfield Inn & Suites Chicago Naperville/Aurora

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Reviews

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MJ
Melissa J.

07/01/2012

Overall
First, let me start with the p...

First, let me start with the positives: rooms are ok. Pretty clean, beds are comfortable and smell like bleach (reassuring).



Cons:

1) Started our visit with the hotel insisting they had to charge my card $240 when I walked in. For two nights, our charge was $192. The rest was in case we occurred charges. Well, I get that. The issue was that I had a $100 gift card, so they should only charge $140. They would not. On top of having my card declined by my bank the first time because I was out of state and forgot to tell them, this was not the extra stress I needed. I was assured I will get the $100 off at checkout...which is left to be seen.



2) We were put in room 106. DO NOT let them give you this room. There was a herd of baseball players here and they and their dads were out in the front yelling and screaming and my 5 year old was woken up many times. You are right next to the front area and it is horrible.



3) You are also next to the ice machine...you can hear the ice everytime people get ti and these people evidently RELLY like ice.



4) The hotel is under construction. I was not aware of this when booking. It does not say that anywhere. I feel this is something should be made aware of as the construction does happen during the day, but it was when my son was napping the first day. The 2nd day we knew this and he napped at my friends house.



5) There is no extras in the room like a microwave and fridge.



6) the rooms were not in the best shape. See photo of the ceiling in my room.



It was not a roach motel by any means, but the noise. Not cool. The issue with charging me incorrectly...not cool.

Details

Phone: (630) 548-0966

Address: 1847 W Diehl Rd, Naperville, IL 60563

Website: http://www.fairfieldinn.com/CHIIL

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