More Info
- BBB Rating
- Extra Phones
Fax: (936) 569-9090
TollFree: (866) 568-9494
- AKA
Basic Insurance Agency
- Categories
Reviews
03/23/2015
Terrible. Customer service is aloof. I once went in to make a payment by check and my payment wasn't processed because they messed up the routing number. They didn't let me know and I had to call THEM when I noticed the check had never been paid by the bank. They made me call the company and when I figured out what happened they were totally unapologetic. I will never use them again. Also found Insurance cheaper everywhere I looked!
02/06/2012
Cheapest Rates in town. Great Customer Service. Efficient and fast. The ladies do a great job. I had to file a claim recently and their claims department was excellent. I had insurance with them for 2 weeks and my car broke down on the side of the road. When I returned to my car the next day someone had vandalized it. I filed a claim on my insurance and they handled it GREAT!
Details
Phone: (936) 568-9494
Address: 905 E Main St Ste B, Nacogdoches, TX 75961
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