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08/01/2018
I have been customer for some years now when I just went in I must say customer services is terrible. I was reprimanded for saying "water bong" instead of saying "water pipe" and when I politely suggested to putting a notice that states specific names, I was told rudely that his customers knows the difference. I didn't appreciate the hospitality and I will be taking my business elsewhere. You should adopt the motto " customer always right.
06/16/2018
Hey I just left this tobaco house I don't recommend this place at all the man tried charging me $.5.00 for one coil. That about 5x what the regular cost is.He obviously show I was in rush and tried taking advantage. I am feeling pretty disrespected.
04/18/2018
Sold me a defective product and no return or exchange policy they steal my money.
02/09/2018
On February 8 2018 I bought a bundle of cigar from this store and when I get to my work and open the bundle of this cigar that was totally dry and I called to the store multiple times but someone was keeping hangup on me. What kind of customer service is this.
02/03/2018
Expensive shop with limited selection and overpriced cigars and cigarettes.
01/14/2018
Horrible service and very rude I will never go there again and will never recommended.
12/30/2017
Today December 29 I called to the store around 3.0 PM one lady answer the phone and I was going to ask something about the products she just hung up the phone without listen to me, what kind of service is it.
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12/26/2017
Drove 10 miles over here because I called ahead he told me they have a product that they didn't have, wasted my time for nothing.
12/24/2017
Doesn't answer the phone call I tried multiple times may be I will stop by to see if they have what I need.
01/19/2016
I dont understand why don't you are answering phone call I am tired to make a phone call on your store but no one giving me any response to my call. I have lot of complains about your products and service. Please pick my call thanks
Details
Phone: (443) 312-6270
Address: 829 Nursery Rd, Linthicum Heights, MD 21090
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