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Extra Phones

Phone: (602) 237-8182

Payment method
amex, discover, master card, visa
Location
Laveen Village Marketplace
Neighborhood
Laveen
AKA

Samantha Vu

Mai-Chi Vu, Samantha, DDS

Categories
Other Information

Insurance: Delta Dental PPO, Delta Dental Premier

Reviews

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DR
D R.

11/03/2012

Overall
The dental work that I had don...

The dental work that I had done there was satifactory but the customer service sucks! I have been trying for months to resolve a billing problem. Not one of my phone calls have ever been returned. When i call who ever answeres the phone is plesant, understanding and nice but that is where it ends. I have been told several times that 3 invoiced marked as Paid In Full would be mailed to me. I am still waiting. I know that they know my address because once a month they send me a bill! I don't owe them anything and have had the last 2 office managers assure me that they would take care of the dispute and send me the receipts but neither of them ahve. This has dragged on for close to a year now. I WILL NOT EVER GO BACK and would NEVER UNDER ANY CIRCUMSTANCES recommend them to anyone. Customer service used to stand for something.

Details

Phone: (602) 903-7397

Address: 5270 W Baseline Rd Ste 130, Laveen, AZ 85339

Website: http://www.citysearch.com/profile/603546330/laveen_az/mai_chi_vu_samantha_dds_southwest_dental_group.html

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