More Info
- Delta Dental PPO
- Delta Dental Premier
- Extra Phones
Phone: (602) 237-8182
- Payment method
- amex, discover, master card, visa
- Location
- Laveen Village Marketplace
- Neighborhood
- Laveen
- AKA
Samantha Vu
Mai-Chi Vu, Samantha, DDS
- Other Links
- Categories
- Other Information
Insurance: Delta Dental PPO, Delta Dental Premier
Reviews
11/03/2012
The dental work that I had done there was satifactory but the customer service sucks! I have been trying for months to resolve a billing problem. Not one of my phone calls have ever been returned. When i call who ever answeres the phone is plesant, understanding and nice but that is where it ends. I have been told several times that 3 invoiced marked as Paid In Full would be mailed to me. I am still waiting. I know that they know my address because once a month they send me a bill! I don't owe them anything and have had the last 2 office managers assure me that they would take care of the dispute and send me the receipts but neither of them ahve. This has dragged on for close to a year now. I WILL NOT EVER GO BACK and would NEVER UNDER ANY CIRCUMSTANCES recommend them to anyone. Customer service used to stand for something.
Details
Phone: (602) 903-7397
Address: 5270 W Baseline Rd Ste 130, Laveen, AZ 85339
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