Down Mechanical

I’ve used Dale three times now, and he was able to see me the same day I called. The first time I had a refrigerant leak. The second time a fan motor needed replaced. Both times he was able to fix the issue on the same day. A few months later, the fan motor that was installed inadvertently had the wire insulation wear and shorted out to the compressor tubing, leaking all of the refrigerant. He fixed the hole, added refrigerant, shield all wires, even checked my other AC unit as a preventative measure. Dale took full responsibility since he installed the fan motor. I disagreed, the unit has been running for a few months since he last serviced it; I thought it was fair I’d at least cover his time and material costs. After all, contractually speaking this is considered consequential damages that far exceed the motor replacement costs. Dale would not take my money. Bottom line, Dale is HONEST and FAIR, always responsive, efficient, and reasonably priced.