Verizon

If I could give this location zero, or even negative, stars...I would.



After calling them repeatedly and going to the location and even talking to the MANAGER on every one of the occasions, we are still owed $300 by this company. I call corporate and they tell me that I have to take it up with that specific location.



I have been being told by this locations manager Steven, that I will have the $300 refunded into my account in "3-5 business days" for over a month now.



Today when I looked at my checking account i found out that this Go Wireless location has charged me an additional $200 today, FOR NO REASON! And WITHOUT PERMISSION from my husband or I. When asked what the charge was for THEY DIDN'T HAVE AN ANSWER! I told them to refund the money, release it, whatever....I was told there is nothing that they can do about it at this time. WTF.



WORST EVERYTHING. Now this location owes me $500. I am afraid to even put any money in my checking account since these thieves will charge my account at apparently any given time without consent, permission, or even the debit card present.



Save yourself and do not ever go here.



I have already contacted the better business bureau as well as their corporate office in light of this new event, I have contacted Verizon Wireless themselves since they are affiliated (and informed them they should not be in business with such an awful corporation), I also plan to speak to a legal office tomorrow morning on the matter because this is more than unacceptable.