More Info

General Info
Argon Technologies is a company founded by aerospace engineers specifically to service local small to medium-sized businesses and the residential market. Argon Technologies began offering dialup Internet access in 1998. We support a growing need for quality Internet access, quality that was previously unavailable in the Hunt county area. The next natural step led us to deploy a broadband service now known as Phantom Wave Wireless Broadband. Realizing a need for high speed, always on Internet access, we researched numerous technologies available ( DSL, cable, and others ), and came to the conclusion that wireless DSL was the only technology that would be suitable to support our diverse customer base, reaching where lesser forms of broadband technology can't. Now high speed access is available to everyone, not just those within a small halo surrounding the local phone company.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (903) 455-5036

Fax: (903) 455-2115

TollFree: (888) 651-1010

Payment method
mastercard, visa, check, amex, discover, all major credit cards
Categories
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Free

Reviews

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KJ
Karrie J.

07/31/2018

Overall
Expertise
Selection
Service

We have had excellent service with this company. If we every have an issue they are on top of getting a service called scheduled or helping us walk through the issue over the phone. The lady at the front desk is always super sweet and helpful. I would recommend this internet company to anyone.

AS
Alex S.

02/06/2018

Overall
Expertise
Selection
Service

This business helped me out great when my box went out they came out right away and got me a new one and then walked me step by step over the phone to get it back running again! Super helpful!

MB
Matt B.

01/15/2016

Overall

Terrible company. Unreliable connection and unresponsive tech support combines for a miserable experience. Outdated equipment and routers.

Had service for 2 month and it never worked correct. Connection could not even produce enough speed for basic web surfing and I signed up for one of the faster speed options to stream video.

Save yourself some time and money and find a different company.

TC
Tex C.

01/03/2015

Overall
Horrible service

Do not use their service! Internet is not dependable! They shut it off to save money and they have horrible customer service when you need tech support

Overall
I called Argon for service on ...

I called Argon for service on 12/12. Was told install date will be 12/20!? I got installed and you get what you pay for. 2mbps is 2mbps. there are no bursts to 10mbps(False claim). When you live in the sticks you take what you can get..



I rated value for the money at a zero because $81/mo(taxes included) for a hard throttled 2mbps is a bit much, but those are his prices and have been those prices since he started offering broadband AFAIK. The internet is changing and nowadays 2mbps is just barely enough for someone who USES the internet. If your looking up muffin recipies, 2mbps is plenty. IMHO $81 should at LEAST get you a 3.5mbps connection if not 4.



Now for the review after one week of service.



Since I have been installed, my link to their AP(tower) will not stay up for 15 minutes at a time. If it went down once it has been down 100 times in the last 7 days. Until today I sent an email and a screenshot EVERY time the service has gone down. Emails totaling 45. That's just when it went down while I was trying to use it. Out of the 40 emails I was replied to TWICE. Both times had me go through the gammit of quick fixes. Bypass the router...why? Need the router for WiFi for my other devices. However, I did all she asked with no result.



This has been the one of the most unstable internet connections I have ever had. Just today I could not hold a stable 32k WMA AUDIO STREAM!!!!! I had to resort to using my cellphone for listening to this stream(The Ticket). I cannot in good faith recommend Argon Technologies to anyone and I am writing this for all to see before they make the mistake of subscribing.



You can read other reviews on this company at: http://www.dslreports.com/comments/1805

Details

Phone: (903) 454-7571

Address: 4612 Wesley St, Greenville, TX 75401

Website: http://www.argontech.net

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