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Email
Services/Products
7 Days A Week
Payment method
mastercard, debit, check, visa, amex, discover
Neighborhood
Hillside
Other Email

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Reviews

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CN
Catherine N.

03/19/2016

Overall

Some of the drivers are just rude. We ordered a cab this morning. He didn't come to our door. He kept asking where we were going and would not open the door to the cab. His loss of a $25 ride.

SW
Sheryl W.

03/04/2016

Overall

The driver who was driving the yellow Dodge fan Y627 needs to find another occupation. He endangered som many lives today going down North Tarrant parkway at about 4PM he would cut in front of cars slam on his brakes. He was also trying to side swipe cars he did this to me as well. I had my 2 children in the car and he got so close it scAred them and they were screaming I had to slam on my brakes so he would not hit me. He was doing speeds at about 60 on a 30. I will never hire this company because of that driver and I am posting his picture anywhere I can. He was flipping cars off let and right. To let someone like that drive for you is unacceptable.

SW
Scarlett W.

12/07/2015

Overall

Cab driver took us 40 minutes out of our way when we needed to go 12 minutes down the street. We were quoted $33 but it was such a long drive it ended up being $64. We realized what he was doing and called him out because we had phones with map applications on them and he ARGUED with us!! He said he didn't want to "go through all the lights" in the city but we had plotted a course that would have been just fine. It was like he thought we were stupid and wouldn't know that he was trying to make some extra money off of us. We weren't rude to him when we called him out, we were just pointing out where we wanted to go and that we had already made our plan. We were two young women in a hurry and needed this ride! We thought we were going to save time by planning ahead. It got a little scary because at that point it was like we were trapped in the taxi, watching the city disappear into the distance...he had decided to go the long way around...all he had to do was go a ways down the street. Also, we were very hungry, while traveling we hadn't gotten to eat for about 4 hours so we asked for him to take us to In-N-Out Burger because we saw it and he said "Oh no, you don't want to eat there, you'll have to wait! Are you sure you want to eat there? You don't want to eat there...." like he was going to change our minds. He was the one in control. We were getting hangry! If you're going to screw us, man, at least let us eat something. It was awful!!!

CS
Christopher S.

06/18/2015

Overall
They suck

I called and the dispatcher was very rude. She said my location was not even a vaild address and started to argue with me I will never use this company in fort worth again

QC
Quyn C.

03/19/2015

Overall

The past 3 times I've used yellow cab, I have had bad experiences. One driver wanted to take his pregnant wife some milk in the middle of my route. Another driver was drunk and kept driving on the wrong side of the road and on top of curves. The last time, I was told they couldn't find my address, but they would force it, then instead of it taking 15 minutes like they said, I had to call back several times and finally they had someone come an hour and 10 minutes later. When I asked for some sort of discount, I was told you all don't do that. I missed the train, had to end up paying $62.00, and was late for work. I am HIGHLY UPSET. What kind of company doesn't try to help their customers in any way, when the screw up is on their end? NEVER WILL I RECOMMEND THEM.

MC
Mr C.

03/10/2015

Overall

Sunday my wife, our daughter, and I I called a cab from Homewood Suites on Charlie Ln to go to Hoffbrau Steaks on University, literally a 3 minute, 1.1 mile ride.



Not was the foreign cabbie rude, but he drove like a maniac and missed a street, then cut off an oncoming car and passed it on the right. For a minute their I though he was planning a jihad and taking us with him!



When we got to the steakhouse, the fare was $5.75. He pressed a button and it jumped to $11.75. when I asked for a explanation he said that there was a $@ fuel charge and $@ for each additional person. When my wife protested he started bitching in broken English how he pays the cab company $75 a day to rent. Like we care!



So we paid but did not tip him. He grumbled something in Arabic and drove off beeping the horn! I have traveled the US, Canada, and Europe never had a cab experience like that. AVOID AT ALL COSTS!

MC
Minda C.

11/17/2014

Overall

There never showed or called when i called back dispatcher said he'll be there in 15 to 20 minutes was rude and said I needed a ride right and hung up.

TF
Tony F.

10/31/2014

Overall

DO NOT…. I repeat “DO NOT” use this Taxi Service you will be very upset. The driver was totally lost using two GPS his phone and the car WTF!!! Went the wrong way and of course arrived was 20 minutes late. The driver made my wife paid $60 for what would could have been less the half the price and made it more difficult for her because he was without a doubt incomprehensible.

MF
Michael F.

10/04/2014

Overall

This is the worst I've ever been treated in my life by a taxi service,"30 min then call back if no taxi"......30 min later no taxi , I called. "No cab has been assigned so it may be 30 min".........30 min later no taxi called back asked to speak to supervisor,your name please,would not tell me his last,but did end up hanging up on me....needless to say I cancelled my plans for the eve do to this crap! What a load, all they had to say was you may need to take a different cab co.

KL
Kathy L.

08/05/2014

Overall
Horrible Company

I was given this number by a branch service, I guess as they failed miserably to help me. I called and asked for a driver. An hour later they never showed up. So I called again and was told to expect a cab in 15-20 minutes. Almost 45 to an hour later no cab. Another lady called a cab service she knows and the guy came in less than 10 minutes. I will never use this company or branch of theirs again and I strongly suggest no one else does.

Details

Phone: (817) 426-6262

Address: 2200 S Riverside Dr, Fort Worth, TX 76104

Website: https://dallasyellowcab.com/contact-yellow-cab

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