More Info

General Info
At Airport Ford, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the businessā€™ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (859) 746-6572

Phone: (859) 371-4229

Fax: (859) 746-6572

Fax: (859) 371-4229

TollFree: (888) 869-9438

TollFree: (888) 867-1163

Brands
Ford, Lincoln
Payment method
debit, financing available
AKA

Ford Motor Company

Airport Ford Parts

Other Emails

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
GH
Glenna H.

02/12/2016

Overall

My husband & I had been looking for a new car. He went to Airport Ford to get repairs on our escape, someone showed him a deep copper fusion. He took me back on sat.. I loved the car. they had everything ready, It was so easy . We were able to take the car home with us. Everyone was so kind and friendly. We will definetly consider using Airport Ford for future purchaces.

RS
Ruel S.

12/19/2015

Overall

This is an awesome dealership! I bought not one, but 2 cars within a month and got the same great experience both times. There was no negotiation necessary. I couldn't be happier with the approach or the staff. They were courteous, professional, and there were no games many dealers like to play. I highly recommend them!

DL
Dorothy L.

08/28/2015

Overall

I have used the service department at Airport Ford for years for servicing of my vehicle. I purchased my last Ford from a different dealership and I have not been back there since. Their service department does not compare to Airport Ford's. Mario is great and very pleasant to deal with.

KC
Kerry C.

05/04/2015

Overall

I just want to say your new Service Manager, Guy Ollier, is doing an excellent job. I have known Guy for several years as the Parts Manager and he could not have been nicer and more helpful when I bought parts. And now as the service manager he is still doing great. We had some problems with the 2010 Taurus, but Guy made sure it was repaired correctly and kept the price as inexpensive as he could. Guy is the kind of person I like doing business with. You can trust him.

cincykid22

08/03/2010

Overall
this place is horrible.........

Hope you have a spare week to get your car fixed with these jokers. I made an appointment A WEEK AGO to have my power window fixed, because that was the soonest time they had open. Take them the car this morning. I hear nothing by 230pm so I call them. Put on hold for 20 minutes. They guy forgot I was on hold and answers the phone like I was a new customer. They ask me if they can call me back. I am working but agree. They call me back and tel me that they may not get to my car today at all. I say I will bring it in tomorrow. I then ask if I bring it in tomorrow, will it be fixed tomorrow or will you have to order parts? He tells me he may have to order part. A week ago I asked this very same question and was told they would not have to order parts. I should have just went somewhere else and my issue would be fixed by now. Do not use this place just because they are a Ford dealer. GO SOMEWHERE ELSE!!!!

badbadbad23

07/02/2008

Overall
AVOID THIS PLACE!

AVOID THIS PLACE! They will try to scam you and do unnecessary work on your car to make a quick buck. Do not go here. Go somewhere else!!! The maintenance department has been HORRIBLE in my experience! Promise after promise, lie after lie. PLEASE do not go here. I cannot stress it enough!!

Details

Phone: (859) 371-4750

Address: 8001 Burlington Pike, Florence, KY 41042

Website: http://www.airportford.com

People Also Viewed