Best Buy

Worst customer service experience I ever had with this Best Buy store, the staff are very rude and the manager Stephany lies a lot, I tried to update my I phone 6 plus with new I phone 6 S pulse the sales member jimmy at cell phone sales section tried to sell me defected phone and when I told him the phone have manufacturers defect he got attitude and told me he is not going to open up another new i phone, telling me this phone worth $900, that is when I asked to talk to his manager, the supervisor Stephany came over and I explained to her what happen she did not offer any apology instead she asked me what I can do for you, I told here you asking me you are the manager not me, do you want me to do your job too, I called the store again and I asked to speak to store manager, Stephany again came to the phone and pretended that she is the store manager and gave me fake name this time she called herself Shannon, I do not recommend this store to anyone, they are BIG TIME SCAMER