Quality Air

Called them in for duct-work cleaning. While there the service guy asks if we want him to blow out the dryer vent for an extra fee. We say yes. Unfortunately in the process, he blew lint into a heating element wheel that threw the dryer out of balance. We had to call an appliance repair man to come fix the dryer. When Quality Air was called - they said it wasn't their problem, the repair man didn't specifically say Quality Air was the cause. I'm thinking that using a leaf blower might not be the best tool for blowing out a dryer vent thru the dryer?!!



We also paid up front for a "Forever" furnace filter (costing over $100.00) and were told that it would take 2 weeks to receive. It took 3 phone calls and 4 weeks to receive.



Do what you want, but we will not recommend this company nor use them again.