Dependable Services

The company was very reliable and informed you of all changes. Jeff repaired the refrigerator and we were back in business in no time. Great job and well done.

always dependable, in emergency that get there right away. make it easy to seet appointments and work with me on my rentals so I don't always have to be there.

Josh Courson was our repairman. He was courteous and conscientious. He diagnosed our dishwasher problem and ordered the part. It arrived within a couple of days and Josh was back to install it in no time! We recommend Dependable Services to everyone, especially Josh.

My family have used Dependable for all of our washer/dryer repair needs for the last 6 years. They are always courteous, prompt and willing to help. Hallie the receptionist is wonderful. I never felt rushed when trying to schedule my repair. She took her time to address my concerns and she made sure I was satisfied.

My service guy Tyson is awesome! I need to leave work early, so that I could be present for the repair. I requested for them to call me when the service repair personnel was on their way. Tyson (my service repair guy) went above and beyond! He called me twice, once when he was 45 mins out and then again when he was twenty mins out. They really accommodated my work schedule. I didn't have to schedule an entire day off work just to sit around and wait. When he arrived he completed the work promptly and he also gave me some simple and inexpensive suggestions/tips on how to keep my washer and dryer running efficiently.
I strongly recommend this com[any because they are always courteous,friendly, do their best to accommodate the customer's needs, recognize that our time is valuable too,and they have fair prices. When dealing with them I feel like a valued customer not just another dollar sign.

When scheduling our service call, we informed the company that we would be unavailable between a 15-20 minutes window. We were told that we would be put at the end of the tech's jobs for the day and told this wouldn't be a problem. The tech calls to come out 15 minutes before the time stated that we would be unavailable. Called customer service and was told that the tech wouldn't be able to "just wait around" so we'd need to reschedule. This was unacceptable as we made it clear during scheduling when we would be unavailable. My husband called and had a few choice words for who I can assume was the manager. I called around the same time unaware that he had already called and was connected to the same person he spoke with. She proceeded to talk extremely negative about my husband to me. I found this to be unprofessional. We will take our business elsewhere and will not recommend this company to others. Don't waste your time waiting on this company to fix any broken appliances!

If you are trying to get rental property repaired don't call this company. Their procedures are not rental friendly. Because they had the part delivered to the rental home where no one was home, instead of to their shop, my tenant was without a refrigerator for an extra 3 days. They called the tenant, rather than calling us, so we could make arrangements to have someone there to open the house. I explained the whole situation with I called for service but they obviously don't take notes and refer to them. "It's their procedure" was the answer to every objection I had. There was absolutely no customer service. I do not recommend this company to anyone that has rental property or anyone that cannot sit by the front door and wait on the serviceman.