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(410) 309-6172CallVisit WebsiteVisit WebsiteMap & DirectionsDirections7244 Cradlerock WayColumbia, MD 21045Write a ReviewWrite Review

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Simon R.

03/30/2019

Overall
Atmosphere
Food
Service

I have been going to this McDonald’s since moving to Owen Brown in 2013. I am not exaggerating, going once a week, my order of a quarter pounder without cheese was made incorrectly >300 times. However, ever since they hired Milam maybe 6 months ago, I have not had even one single order come out incorrectly. Milam is the shining star of this location, and I hope that management recognizes his talent and ability to multi-task taking customers and payments at the same time all with a smile on his face. Before hiring Milam, I would have rated this location 3 stars, post hiring Milam 5 stars 100%. The line moves fast, and the location is well-kept.

JV
Jim V.

07/01/2016

Overall
Atmosphere
Food
Service

WORST McDONALDS EVER!!! I went to this location 3 times in a week & a half for coffee & 1 time I got food & each & every time they messed up the order. I had to repeat the order 5-10 times b/c they don't actually listen to something so simple. I was there yesterday & once again they screwed up my coffee and I heard the girl make a comment about messing up the order and a male coworker told her to hide it. They looked over and clearly saw that I was looking at them because I heard what they said. The girl walked away and I thought she was fixing the coffee but when I got in the car I discovered she game me the one she messed up and I had to throw it away. 3 straight visits and 3 orders thrown away. The incompetence of the staff is astounding so unless you want to throw your money away go to a differ McD's.

Details

Phone: (410) 309-6172

Address: 7244 Cradlerock Way, Columbia, MD 21045

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Email
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
amex, discover, master card, visa, cash
Location
Owen Brown Village Ctr
Neighborhoods
Owen Brown Village Center, Owen Brown, Hopewell
Categories
Other Information

Drive Through: Yes

Good For Family: Yes

Good For Groups: Yes

Good for Kids: Yes

Bike Parking: Yes

Attire: Casual

Take Out: Yes

Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets

Takes Reservations: No

Outdoor Seating: No

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