Prime Urgent Care

My experience at the Urgent Care Clinic was great. I was treated for a cold and an elevated blood pressure. The staff was professional, organized and displayed great empathy for my circumstance.


Naseem Ali, Family Nurse Practitioner (FNP) was competent, caring and knowledgeable.

I would highly recommend this Urgent Medical Clinic, because the doctor was very thorough, and asked a great deal of questions in order to diagnose my problem.



Nikki Lotten

Rated it a 1 becasue 0 was not an option. There was hardly anyone there on a Sunday afternoon but the doctor was rushed. Literally, he was in the examining room no more than 2 to 3 minutes to examine a 20-month old that was wheezing. He didn't even hear it until my wife told him where to listen at and then he confirmed the wheezing in his lungs after listening a second time. Two nurses came in to give an injection and failed to properly restrain our son for the shot and the needle pulled out and most of the medicine ended up on the outside of his leg. As a result, my son had to be stuck a second time in the other leg to actually get the medicine he needed. Both legs ended up with a bruise at the injection site. With all the immunizations my son has gotten in the first 20 months of his life, I have never seen a bruise develop at the injection site. If you are thinking of using this Urgent Care facility, I strongly suggest you do not.

Rude, Rude Rude. Front desk staff is terrible.

Attitude from the front desk absolutely appalling. In addition facility opens at 10:00 and at 10:15 were advised that doctor was not even in. Left and went to Methodist ER in Germantown. So much more professional.

Been there twice and ripped off both times. -10 on the rating scale. Don't waste your time and money. Wife had to go to her own doctor for an additional charge.