More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (773) 342-7343

Payment method
all major credit cards
Neighborhoods
Palmer Square, Northwest Side, Logan Square
Categories

Reviews

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Ana M.

02/27/2018

Overall
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Manic Maids - $25 per hour and you provider all supplies.

Used Manic Maids with my boyfriend for about 9 months. There were continuous mix ups about when the maid was going to come or not. She also spoke almost no English, which was not that big of a deal. We asked for someone to come in 2 times per week but was told that was not possible, they can only do mon tues or wed. After much going back and forth we started having someone come on Sat morning. Maid could only come from 9am, so every Sat we woke up to have the cleaning done. We set no time limit, just asked for your 1 br apt to be cleaned. The cleaning was consistently done poorly. Carpet wasn't vacuumed, counters not washed, clothes were left on the floor and on the furniture not folded and put away, laundry not done, bed not changed or even made, trash and cleaning supplies in the middle of the apartment when she was done cleaning instead of put them away. There were multiple ongoing issues which we kept informing the cleaning service about: she put the chef knife in the dishwasher, put wool sweaters in the washing machine, and the cleaning problems per above. At $25 per hr, unlimited time, unlimited / any supplies (we purchased exactly was requested) it’s hard to believe that the quality of the work was so poor. I would not recommend this service to anyone. You’re wasting your time, money, and energy. I attempted to reach out to management about these ongoing issues multiple times and they persisted.

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Details

Phone: (773) 342-7424

Address: 3036 W Palmer Blvd, Chicago, IL 60647

Website: https://manicmaids.com

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