Cowboy Monkey

Worst restaurant experience ever!

When I arrived, I was greeted by a waiter with a question: are you here for coffee or breakfast? I said breakfast.

A couple minutes after I was seated, the waiter dropped off two menus on my table, he did not say a word to me, he then asked customers a few tables away if they needed a menu, he then walked away.

I felt something was off at this point, the waiter has still not greeted me (hello, good morning, welcome to Cowboy's etc), he has not introduced himself, he has not introduced the menu, their specials or popular items, he has not asked me if I wanted something to drink etc.

All this notwithstanding, I decided to give him and the establishment the benefit of the doubt, maybe he's having a bad day, maybe they're very busy etc, we're all humans afterall.

Few minutes after he dropped the menus on my table (without saying a word to me), he walked to the table across from me and greeted the family seated there with a very friendly and warm "good morning" bla bla bla.

At this point it was obvious to me that he is intentionally treating me in a manner that is disparate, disrespectful, uncourteous and prejudicial.

It was clear to me that I was not welcome at Cowboy's. I knew I had to leave.

I happen to be black; the waiter happens to be white; the customers he treated courteously, happen to be white.

I talked to a manager about my experience, and it turned out the waiter who treated me with unprofessionalism and prejudice, is also a co-manager. This makes my experience orders of magnitude more egregious, because he knows better and he demonstrated that he's perfectly capable of treating white customers with courtesy, respect, and professionalism.

I'm concerned about how he treats his minority employees (assuming he hired any), if this is the way he treats a total stranger he met 10 minutes ago.

I'll never return to this business, and I definitely will not recommend this restaurant to others, except if they're white.