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mtsara

02/20/2012

Overall
I've gone here several times f...

I've gone here several times for dinner with no problem. Except on January 31, 2012. I had the absolute rudest server I have ever had. I have never been treated so poorly any where in my life. She used our table to set her tray down that was full of other people's food. She brought a table (who sat down after us) their dinner salads first (actually we never did receive ours). She left the tray on our table, then ignored us when we tried to ask about the salad. After being ignored for 25 minutes, we decided to leave ( I have never done that before) and told the hostess I just wanted to pay for the drinks and explained how horrible our server was. The manager came over and didn't even try to fix the problem. He just said he didn't know the whole story and the server blamed being triple sat. I told her that didn't happen until AFTER we had been there for 10 minutes. I didn't expect her to be yelled at or berated in front of us, or even at all. I did expect the manager to try and make us happy. He didn't even ask what he could do to better the situation. He just asked us to pay for the food we ordered and take it home. After talking to a dozen or so friends and co-workers I guess that happens often at this restaurant....Poor management and rude employees. I will never go back to this Famous Dave's.

Details

Phone: (406) 652-4880

Address: 2883 King Ave W, Billings, MT 59102

Website: https://www.famousdaves.com/Billings

More Info

General Info
One of "Famous" Dave's award-winning BBQ restaurants. Located on King Ave. W. across Denny Menholt Chevrolet and Costco. Join us for house-smoked meats, burgers and sandwiches, and much more. Sit down and dine in, order to go, or have us cater your event!
Email
Payment method
amex, discover, master card, visa
AKA

Famous Dave's Bar-B-Que

Categories
Other Information

Take Out: Yes

Cuisines: Barbecue, American

Alcohol: Beer, Full Bar, Wine

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