More Info

Amenities

Car Wash

General Info
7 Locations in Billings MT
Extra Phones

Phone: (406) 259-6978

Phone: (406) 259-4955

Brands
Conoco
Payment method
amex, discover, master card, visa
AKA

Dons Express Lube

Don's Car Wash

Categories

Reviews

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03/03/2013

Overall

HORRIBLE experience with these idiots. I've had a previous bad experience in their "Express Lube", and today took my car in to get a car wash. One of the attendants at the end of the car wash was using dirty rags and scratched my car. When we went back THREE TIMES to speak with the manager, the extremely-young and annoying girl at the counter kept telling us he wasn't in, and to return. We returned time after time until he was finally there. He didn't even apologize, offer an explanation or anything. He simply glanced at it and said, "That didn't happen here", then commenced to attempt to make us feel like fools in telling us what car wash scratches look like. He never once acted sincere. Instead, he acted more like a pompous windbag, and never even considered the fact that his finishing attendants were most likely using dirty rags. The manager said, "Someone brushed up against your car with jeans on. That's how that happened". No, that's NOT how it happened, and I will guarantee Don's is going to pay for the scratches to be filled. Never, ever, ever go here. They accept no liability, and offer absolutely no consolation for your inconvenience or frustration. Horrible business. And what's with all of the teenagers working there???

Details

Phone: (406) 248-2558

Address: 1125 Grand Ave, Billings, MT 59102

Website: http://www.conoco.com/?utm_source=G&utm_medium=local&utm_campaign=google-local

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