Compton Doors

By far the worst experience I've ever had with a vendor. The man screamed and yelled at me one the phone while dropping tons of f-bombs. I asked Compton Doors - a bit snarkily I admit and that was improper, to do an installation a bit later in the afternoon because I couldn't get home until 2 p.m. at the earliest. I said, and I was terse, that most people work 9 - 5. He gets on the phone, starts screaming how he works from 6 to 2 and f-bomb this and f-bomb that. My comment was meant for flexibility, he took it as a judgment on his work ethic. My snarkiness was a mistake, but his violent, angry and threatening reaction full of swears was way out proportion. The back story to all this is that Compton Doors had a month to install and didn't install it. It was ordered through Home Depot, and I never got a call, no voicemails or anything from Home Depot or Compton Doors despite them having my information and door measurements. Home Depot dropped the ball in this story too, but Compton Doors was on another level. My basement pipes had almost already frozen (this was late March 2017 in Boston) and anyone can open up my broken garage door. I've lodged my complaint with Home Depot. I've never had a business scream at me like that before in my life and I sincerely hope that Home Depot takes note of his behavior and how Compton Doors does business.

They installed my garage door motor because my old one keep on get stuck and come back. I paid $350 for it and in a week's time the same problem came back. I called them to ask for service but they refused. They said that if they send out some one to troubleshoot every problem then they will be out of business. Let's see if this message of "no service" gets out onine, can they still stay in business. So if you are expecting not just product, but service too, then do not use them.