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        The Experimac Difference.

        General Info
        Experimac is your local trusted tech source, specializing in Apple® product repairs and upgrades, pre-owned sales and trade-ins for; iPhone® devices, iPad® tablets, iMac® computers, MacBook® laptops and more. Experimac performs repairs on out of warranty Apple computers and other devices including upgrading Macintosh computers with higher capacity storage, installing more memory (RAM), replacing logic boards, and performing just about any other Apple repair that you may need done. We offer a 90-day warranty on all repairs and stock only the highest quality parts.
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        BBB Rating
        A
        BBB Rating and Accreditation information may be delayed up to a week.
        Services/Products
        We sell used computers, monitors, iPads, iPods, iPhones, and accessories at excellent prices. MacBooks, MacBook Pros, MacBook Airs, iBooks, Powerbooks, Mac Pros, Mac Mini's iMacs, G5's, iPods, iPads, iPhones, Otterbox cases, Speck cases, iSights, Airport Routers, Apple TV's.
        Brands
        Apple, Macintosh
        Payment method
        check, debit, amex, paypal, all major credit cards, mastercard, visa, discover
        Amenities
        Laptop Computers, Desktop Computers, iPads, iPhones, iPods, Software, Accessories, Repairs & Upgrades
        Other Link

        http://experimac.com/asheville-nc

        Other Email

        Categories
        Computer Service & Repair-Business, Cellular Telephone Service, Computer Software & Services, Computers & Computer Equipment-Service & Repair, Mobile Device Repair, Used Computers

        Reviews

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        BP
        B. P.

        07/05/2016

        Overall
        Service

        I choose computer repair shops: 1) Their current reviews 2) Word of mouth (there was none) 3) I look at the background of the store - owners, D&B reports, etc.



        My computer worked. I wanted minor-safe upgrades for tightened security.



        I had a problem with both more widely known and used Apple stores in our area. I wanted another option. This wasn't it. Looks

        were deceiving.



        The good:

        -- small store easily accessible

        -- two techs

        -- tech knowledge level

        -- "listening" where the gentleman heard what I

        said and rephrased it w/his own experience. That

        didn't play out well.



        Not good:

        -- Unanswered email ... One email was missed maybe both but I gave up. They knew about one because I drove over.

        -- A complete failure on a major request. We "argued" about it. There's no doubt EM had wrong info. While arguable before, it's not now.



        I wouldn't go back due to lack of trust. I've been doing recent updates myself. I trust me. You'll need to figure out if you trust them.

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        Details

        Phone: (828) 505-6260

        Address: 1334 Patton Ave Ste 120, Asheville, NC 28806

        Website: http://experimac.com/asheville-nc

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