United States Postal Service

The WORST customer service ever. I sent in 2 request rest regarding my mail while I was out of town. Neither of those requests were done. The attended I spoke to was rude and sounded angry with me. I spoke to his manager and he was worse. I was so upset, when I hung up the phone I was in tears. Just for a simple call to check on my mail! This has never happened to me before. Especially at a post office!

these guys are the worst, especially the old bold guy, who uses vulgar language all time with customers. I still do not understand why these people have a job. if these was a private business it would not have any customers. they are rude, unhelpful, angry, and just the worst postal office..I have ever been at. stay clear, report them if they screw you over at Office of Public Affairs & Government Relations (PAGR), here is the link



http://www.prc.gov/(X(1)S(mo11s3aj2bthe055hfwsu545))/prc-pages/about/offices/office.aspx?office=pagr&AspxAutoDetectCookieSupport=1

Steer clear of this place if you can.Carriers are illiterate at best and most all could care less if your package/letter arrive at their destinations or not. Expect packages to be mishandled and abused.In a 6 day delivery week it id absolutely possible to have 6 different carriers on your route.They have just lost another package of ours and as usual,nothing will be done and nothing will change here.Starting to wonder how much of our stuff winds up on that online auction site.

USPS complains the dont make enough money and will have to go to a 5 day week, stations like this are the reason-they are driving people to 3rd party delivery companies when they can.They should shake stations like this out like a dirty rug and start fresh.

All of the other reviews are correct on this post office. They are absolutely horrible. I ordered 3 things from a company. I received two of them, but never received the third. After checking online it supposedly was delivered a day after I got my last package, which wasn't true. I called and got a case number, but only got the run around for almost two weeks. According to them it was under investigation. I finally received a call only to be told that the investigation was asking the mail carrier if they remembered delivering the package to my home and apparently they did. Interesting how they could remember and knew what was in the package when I had two others sent to me and it had been over 2 weeks ago. Pretty much nothing was done. They just wasted my time and made me lose money.

Incompetence at it's finest...I was warned by so many in this area to go anywhere other than this location. The one time that I was pressed for time and stopped in here to mail a package thinking, " How bad could it be?" Besides the fact that everyone that works there is rude and appears miserable, my package never made it to the destination. I have a case number from the "investigation" but in 2 weeks no one has bothered to do anything. Matter of fact, they have no record of the case number they gave me. My fault for not getting delivery confirmation but the lack of professionalism from this particular post sucks!

This station is the worst Ive ever seen.Mail runs from 9:00am to as late as 7:30PM.Mail is damaged and delivered to wrong addresses regularly.The regular carrier seems to be absent as much as he is on the job.Ive complained once to Postmaster already but not much improvement.

This is the worst post office in Arlington, tx. The have messed up 2 certified letters one I mailed and one I received. They cannot get things straight over here and I really hope the post office goes out of business. I would rather use ups. They took 45 days to deliver me a certified notice. They took 29 days to mail a certified from 76015 to 76010. Conveiently they made the delivery 1 day before I could request a refund. Ban USPS all of them. Go private at least they take complaints and care.