Ventura County Obstetric & Gynecologic Medical Group Inc

always outstanding patient care. I have been a patient of this practice since 1995 and I can say they have always been very professional, supportive, kind, and caring. I am a Nurse Practitioner . All the physicians and staff are an example of outstanding patient care I would never hesitate to refer my friends, my family or my patients to this practice.

If I could give this office a ZERO I would.



First let me explain - I went to this doctor as a referral. I have a trans vaginal mesh implant that is cutting me inside - is eroding. I am IN EXTREME PAIN. So I go to the ER - they refer me to another clinic - I go to that clinic - and they refer me to Dr. Hall's office.



Now... I'm on Medi-Cal - and was supposed to be on Gold Coast - on the first of February - they were told that directly on the phone. Hall is supposedly the only person in town that has dealt with the type of mesh implant that I have.



My lesbian partner and I go to the office and I fill out information. I had told them I was on medi-cal - and was getting Gold Coast on the First - they gave me an appointment for Friday which was 5 days away. I waited and stayed completely medicated because I feel like I'm getting sawed in half and I'm terrified of losing my bladder and other organs (THIS CAN BE A LIFE THREATENING SITUATION) - so I go there - fill out all their information - and they say they cannot take Medi-Cal - and need my Gold Coast Card - although - they already knew I did not have it. So they tell me I will have to pay this astronomical fee in CASH - EXCUSE ME??? Why the hell do you think I got medi-cal? Really? I can't work right now - I'm in severe pain.



So I go through the run around with medi-cal and Gold Coast and after several hours I get my gold coast id number. I call them back - and tell them the number the receptionist is really rude - and tells me that they need the Gold Coast Card - I tell her they can verify it - and that they can call them - they said they have NO VERIFICATION system and they don't normally take that kind of thing.



I say fine - I should have the card by monday (according to Gold Coast I should have it)



Anyhow - I ask her to please get me an appointment as soon as possible - and she says - we don't have anything until March now.



EXCUSE ME????!!! March? I'm getting cut open by an internal mesh implant and she's the only person I've been referred to that can do the mesh removal surgeries...



I tell the receptionist to "F" off - because that's BS - and it's probably because we're a Gay couple... Or they think Medi-cal is for "POOR PEOPLE" who don't deserve medical care...



Either way - this is the worst treatment I've ever seen by a doctor's office and I wouldn't suggest their services.



I'll find someone to deal with my medical stuff - because there are major lawsuits and a class action lawsuit for this TVT gynecare mesh implant... But if I lose anything (my bladder, my sexual feeling - or if it is cutting any organs internally) I will always feel that it is this doctor that allowed that to happen.



Aren't Doctors supposed to heal people? Not send them away based on their own issues...



I get money being needed - but when it comes to a life - or organs or emergencies - don't you think they should go that extra mile for someone? I've paid my bills - I have worked hard all my life - and at this very moment I cannot. I'm not some scum bag.



I should have never been treated this way.