More Info

Email
Payment method
amex, cash, check, debit, discover, master card, visa
Neighborhood
Newport Beach
Categories

Reviews

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Edited: 09/20/2018
Overall
BAD, RUDE, RIp Off Totally...

BAD, RUDE, RIp Off

Totally rude. Unprofessional.

they rip you off on car loan interest.

It's scam, rip off.

Avoid, you've been warned.

BAD BAD!!!

Rude

RIP OFF

JG
Jessica G.

01/05/2017

Overall
Expertise
Professionalism

Ok, so I would not be dealing with this company had I been more responsible with my credit. I got financed for my vehicle from Alliance Acceptance Corp. right after my bankruptcy was discharged and I had proof from my previous car loan that I surrendered the vehicle. The interest rate is high at 24% but they gave me the opportunity to finance a well taken care of used vehicle.
The only reason I deduct one star is because the first month's payment was drafted the day before and caused an NSF on my bank account. But when I spoke with customer service they made the correction and moving forward, I appreciate that they were willing to finance me given my situation.

TK
Tonya K.

12/20/2016

Overall
Expertise
Professionalism

They have very high interest rates. I have not had very good luck with communicating with the staff. One staff member was beyond rude and was texting me in all caps! I finally ignored her!There has only been one nice employee that I've dealt with. I will be refinancing my vehicle with another company as soon as possible.

LT
Laura T.

10/28/2016

Overall

Very unprofessional to the point I'm calling my lawyer that they won't let me know if I've been approved or declined for a loan. It is my private information not the dealers who are very slow to respond. They were rude and told me they would not tell me anything.

Details

Phone: (949) 769-8900

Address: 4340 Von Karman Ave Ste 300, Newport Beach, CA 92660

Website: http://www.allianceacceptance.com

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