More Info
- Extra Phones
Phone: (212) 353-0071
- Payment method
- all major credit cards
- Neighborhoods
- Downtown Manhattan, Lower East Side
- Other Links
- Categories
- Other Information
Parking: Street
Bike Parking: Yes
Wheelchair Accessible: Yes
By Appointment Only: Yes
Reviews
02/13/2014
I had a really bad experience at Christine Chin's spa, I took an appointment on Febr. 4th, 2014 to do my eyebrows and to see on my first visit how is the spa for futures appointments for other services.
I was excited a week before to try this place and I was looking forward to my visit and for what was to come. The employee that did my eyebrows called Connie, she was extremely rude to me from the beginning, after going to a room she did everything possible to make me feel uncomfortable, she was grumbling, making mournful sounds and she was impatient......when I was taking my jacket off, I asked her if I need to take also my boots off to be more comfortable and not to mess up the white bed and she responded: "...do whatever you want, I really don't care....." once on the bed, I told her that I would like just to clean my eyebrows and look something similar to a picture I brought, I thought that by showing her a picture it would be easier for her, she laughed and said, in a really rude way that she cannot do that not even closer.
First time I've experienced a place where I was treated like garbage, rudeness and aggression were there !!! Disappointed after my appointment, I searched for reviews on the internet and I found out the owner's nickname, Miss Christine, is the "Queen of mean", by looking at her pictures she looks a very nice and friendly lady, just I really feel sorry she has employees working for her so unprofessional and mistreat costumers, she might know and should be aware what is going on with her employees once the doors are closed, I am sure she cares about her business and wants to have a great spa, she should address this matter!
Result of my visit, they lost a customer, employee Connie did a terrible job, my eyebrows are very thin now, opposite of what I had before the service, she waxed them and it took less than 4 minutes when I was told by receptionist that it's a 15 minutes service. Also they changed twice my appointment to accommodate other customers. I paid cash, I asked for a receipt and employee Connie said that when it is paid by cash they do not give receipt and If I want one I need to wait, the receptionist was not there, she promptly came to the room and immediately printed it for me. I definitely won't come back !!
I prefer to spend my money somewhere where they say thank you when I give a tip and don't have a bad-tempered....One more negative review for them........that is too bad :(((
Details
Phone: (212) 353-0503
Address: 82 Orchard St, New York, NY 10002
Website: http://www.christinechin.com
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