Joyal's Family Tree Service

Purchasing a home and the seller had Joe Joyal look at a tree in the backyard. It had a large broken branch overhanging a powerline. It was raised as a red flag during the inspection. He advised that no work on the tree was required. We had a different tree service company take a look and they said it should have been done awhile ago. I called Joe to get more details and he called back 2 weeks later after the matter was already settled. He accused us of "getting everybody worked up over nothing" and lectured me how trimming the tree would be "ridiculous". I have never posted a review online, however I've never been treated this way as a prospective customer by the owner of a small business.