Lance Cunningham Ford

We were at a dealership in Bristol, TN and called Bee at 6:00 PM. Bee told us everything we wanted to know about the car and it was exactly what were looking for. He would wait for us and he did. We drove straight there and was very pleased with everyone at the dealership. When we got ready to leave we noticed one of the headlights was out. Bee has been Great to have followed up every week to make sure it was repaired and it was.

Appointments were on schedule, facility in excellent condition, staff courteous and knowledgable. Final walk around of the car was disappointing in that there were smudges all over the car, and what appeared to be a scratch on the trunk. The "scratch" - about 1/16" wide by 1" long - looked like a light grayish green primer, and was removed using "Nu-Finish" cleaner wax upon arrival home. Lance Cunningham called minutes after I left the dealership to express his concern, and offer to correct the situation.

Everything was very good and Frank was very helpful!

Awesome , really quick and positive experience.

Repeat customer so a lot of paperwork already in system

Love the car. Great experience

when we came we were hoping to get a very Honest sales person and that we did in John,

was treated like gold sales rep was everything I needed to make buying our new truck the best shopping of the Christmas season.I would to thank

your finance officer for his great work on getting

me the payments we wanted.All I have to say is that we were very happy with our truck and the way we were treated... Phillip & Holly Guerra

We are a return customer having previously purchased a 2010 F150. This is our second purchase and will plan to continue using this dealership. The sales and service department staff are excellent.

Easy to deal with and great environment....

I was treated very well from the start. I thought that the vehicle that I chose was not in my price range but after talking to the sales manager we came to a compromise and I bought the vehicle. The only negative part of the transaction was the shadowmark registration that was kind of put in without explanation. In fairness I did sign the form, but had I read it I probably would have declined the contract. I have never been treated better by any car dealer.

Knowledgeable staff, patience with our decision making process for our specific needs and expectations.

After some initial miscommunication on an ordered vehicle, Mr. Chuck Tucker did a fine job of working with us on the car we had ordered at a price that was fair.

Lance cunningham seems to be the only dealer in the knoxville are that i can ever make a deal with. always the best trade in values and do their best to make a deal that i am satisfied with. i have delt with preston williams exclusively for a number of years and he truely treats me like a friend instead of just a customer. this makes my fourth vehicle purchase with preston and lance cunningham, ill never buy from another dealer again, ive given them all a chance some numerous, and lance beats them everytime.

This is my second vehicle purchase for Lance Cunningham and I have been completely satisfied. Every one is very friendly and welcoming. I have walked out both times with a great deal and great vehicles.

Frank was very understanding and accomodating when selecting and picking up the new F150 vehicle.