Hoboken Tech Solutions

Truly grateful for Hoboken Tech Solutions who recovered my data when I lost hope. They were inexpensive, efficient and professional in every way. A+

I went to get my iPhone screen replaced, something that should be a quick and easy. I was charged $85 for this which is ridiculously overpriced. I've never heard anyone charge above $50. I also had to wait overnightt for it, when this is usually a job that can be done overnight. He told me to come back at noon, and when I came back he said it wasn't ready yet. I didn't get an email until about two pm.



That's not the worst part though. Within a week, my screen started going bad. The screen became unresponsive to touch. It wasn't glued down properly and the LED started shining through the crack. The screen started going red wherever pressure was appled. Eventually, the red would spread until entire screen was sucha deep red it looked black. Of course it was completely unusable.



I went back and showed him the issue. I asked for a refund, and he told me that was "impossible." He said it was probably my fault because I was putting the phone in my pocket, which makes no sense because I have it in a case.He said he would fix it again, free of charge. He told me to come back at noon the next day -- it wasn't ready until after 6pm!



Again, within a week the screen was acting up again with similar issues. I went back and again he refused to give me a refund. I brought it to apple instead and they fixed my screen within fifteen minutes of seeing me. It has been over a week, and my phone is in great condition. Clearly the issue was this place and not my phone!