United States Postal Service

Today we went there for passport applications, hours published are 1:30-3:30 pm. Very inconvenient for working people, so we had to take that time off from work to be there in time. When we got there at 3 pm we were informed that the person who is doing passport applications is not present, so we won't be able to get it done. He said that he'll be back around 3:30 pm, but then it wouldn't be within the passport hours anymore. If someone told me that, I'd actually think this is a joke, but not when you're dealing with USPS! Someone apparently is just leaving when there is no one there to cover. No wonder USPS is bankrupt. Unfortunately it's the only place in Colorado Springs to get a passport. Thank you for wasting my time!!!!!

I will be filing a formal complaint against this post office. It's a poorly run post office with rude employees should get no stars. Have a hold mail become a nightmare, they lost my mail including a government check.

I would give this place no stars but apparently I can't do that so they get one by default. I've been on hold with them so long my phone wend dead. When I try to call back from a different line I get a busy signal which means they just took the phone and left it on permanent hold so they wouldn't have to be bothered. Its been about 30 min. now so I guess that one person I was told was ahead of me Is most likely a figment of the schizophrenic postal workers imagination. Just..WOW!

Worst post office I have ever dealt with. Been using them for 15 yrs and just keeps getting worse. Rude, VERY slow, damaged packages, lost mail, unfriendly, on and on... I would rather sit in a dentists chair for five hours than stand in line at this post office for more than five minutes.