Bridgeview Bank Mortgage Company

Experience was poor- felt misled on a refinancing.

Our BBMC experience:

On 7/28/12, we submitted refi application and all required documentation - - no problem with qualifying but no progress toward closing for 2 months. Loan officer said it was due to a huge 'backlog.'

On 10/1/12, we were told we had to resubmit all documentation, since our July documents were over 60 days old (no longer current) . . . due to THEIR delays. We were promised a speedy closing if we'd resubmit. We did so.

Closing was finally scheduled on 11/30/12 @ 4:00 (not 'speedy'). The notary didn't show up for closing, so we called her. She was surprised that no one from BBMC had notified us that closing was cancelled. It was 3 days before the loan officer would return our calls/texts/emails for clarification. She said the cancellation was due to improperly prepared closing paperwork.

Closing was rescheduled for 12/8/12 @ 5:00. . . . and the very same thing happened again.

We withdrew our application and went with a local bank, where we got a lower rate and closed in 3 WEEKS.