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Business LocationBullard, TX 75757
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annoyed1234

02/07/2009

Overall
excellent and professional

these ladies were dependable and flexible. they took the time to do the job right! I never had to worry about whether or not my floors would be streaked or granite ruined by the wrong chemicals. they would dust things that no one else had ever dusted. I highly reccomend them.

whitehouse1tx

04/11/2008

Overall
No White Glove Here

I used this service for a year and they started out great and went down hill from there. They were not showing up until 4:30p, when I would get off work at 5pm. They also did not clean bathrooms or kitchen floors- well at all. I feel they got their schedule too full and can't do the quality work you are paying for. I would not recommend them to anyone.

claimed iconBusiness Response02/07/2009

I regret that Ms Gibson was not happy with her service. I DO feel that some of her complaints were unfounded, however, it WAS our obligation to clear up the matter more professionally. Had I suggested a time that I could have met with her and explained that I cannot remove mildew that is UNDERNEATH caulk or change the mineral content of her water thus prevent it from staining her drains, things may have ended differently. I would have also assured her, that we were sweeping under her cabinets instead of using our backpack vacuum when she expressed her dislike of it, she might not have taken her neighbors word for it, since no one was in the house to witness us doing so. She would have also been assured that I had three cleaners in her house so that she WAS indeed getting the manhours she was paying for. As an owner of this buisness, I take full responsibility of handling her complaints wrong.

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Details

Phone: (903) 570-7589

Address: Bullard, TX 75757